Needs Assessment for superior Improvement
A paper submitted in the course of
Quality Management and Productivity MGT/449
Abstract
The mortgage loan bear upon requires anxiety and precision to ensure that mistakes are not made. Quality management tools are used to ensure that high look products or services are delivered to the fundamental laws customers. All motiones within the judicature are directly related to the organizations strategic plan. Internal and outdoor(a) customers are directly affected by the addresses implemented by the organization. The simulation was challenging while very informative.
Needs Assessment for Quality Improvement
As-Is flow chart allows any growth to be analyse to ensure the quality of the process and areas for improvement.
Having a through process analysis in place allows the organizations strategic plan to be implemented properly. An effective process clears internal and external customers to benefit from the quality aspects of the process. Quality management tools are used to clear and present data on items included in the process that need to be improved. The quality management assessment allows for some other perspectives on continuous process improvement within any given organization. The quality management tools and techniques used within the selected organization to improve the selected process will be dissected and canvas to illustrate the improvements that can and will be made.
The process of originating a mortgage loan is a operose process that involves a high level of awareness and attention to detail to ensure the quality of the service provided. The loan process starts with the marketing department initiating mortgage loans with the use of advertisements. After a customer is generated, the loan representative starts the process. Loan documents are mail along with a list of documents the customers have to return. In well-nigh cases, this basic process is done 10 times out front a customer returns the documents...
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